YOUR PRIVACY MATTERS

PRIVACY POLICY

We are committed to protecting your personal information and maintaining your trust. Learn how Galaxy Roofing Services collects, uses, and safeguards your information when you interact with our website and services.

Privacy Policy

Last Updated: September 2026

At Galaxy Roofing Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, request roofing services, or contact our team.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect information that helps us provide better roofing services and customer support.

We may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Property Address
  • Roofing service requirements
  • Project details and preferences
  • Information submitted through contact forms or quote requests

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Website usage data

This information helps us improve our website experience and services.

2. How We Use Your Information

Galaxy Roofing Services uses your information to:

  • Respond to your inquiries and service requests
  • Provide free estimates and roofing consultations
  • Schedule inspections and appointments
  • Provide roof installation, repair, replacement, and maintenance services
  • Assist with insurance claim support
  • Improve our website, services, and customer experience
  • Send important updates related to your project

We only use your information for legitimate business purposes and providing requested services.

3. Protecting Your Information

We take appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Our security practices include:

  • Secure website connections
  • Limited access to customer information
  • Regular website security monitoring

However, no online transmission method is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

4. Sharing Your Information

Galaxy Roofing Services does not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Trusted service providers
  • Business partners assisting with requested services
  • Insurance providers for claim assistance
  • Legal authorities when required by law

Any third parties working with us are required to maintain the confidentiality and security of your information.

5. Cookies and Website Tracking

Cookies help us:

  • Understand website traffic and user behavior
  • Improve website performance
  • Remember user preferences
  • Provide a better online experience

You can disable cookies through your browser settings, but some website features may not function properly.

6. Third-Party Links

Our website may include links to third-party websites, tools, or services.

Galaxy Roofing Services is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Your Privacy Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information where applicable
  • Opt out of marketing communications

To make a privacy request, please contact our team.

8. Data Retention

We retain customer information only for as long as necessary to:

  • Provide requested roofing services
  • Maintain project records
  • Handle warranty and service requests
  • Meet legal and business requirements

When information is no longer needed, it is securely removed or protected.

9. Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided information through our website, please contact us so we can take appropriate action.

10. Updates to This Privacy Policy

Galaxy Roofing Services may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. We encourage visitors to review this page periodically to stay informed about how we protect your information.

11. Contact Us

Galaxy Roofing Services

📞  Phone: (123) 456-7990
✉  Email: info@galaxyroofing.com
📍 Address: Ciudad de México, CDMX 06600, México